Managing your emotions in the workplace: Is it that life is so tough?

Merely looking at the face of a cashier resuming her duties behind the counter, you can tell that a whole lot is going on under the skin of this often-exhorted-to-smile-and-help staff. This is the fascade most people have to put up with daily, weekly, monthly, yearly…and uhhh, would it be a lifetime? [Alright! I know […]